01 What the service is
I’m Fares, and I provide one-on-one consulting over video, on e-commerce and setting up businesses in Europe. There are two services:
- Consultation call — €100: a 2-hour one-on-one video call with me personally.
- Setup roadmap — €390: 5 hours per week split across calls, plus a written roadmap document.
The service is personal: I deliver it myself — no team, no assistant. The call can be in Algerian derja, French or English, whichever you prefer.
02 Payment & booking
- Prices are ineuros (EUR), and payment comes before the call. The appointment is confirmed once payment arrives.
- Payment is processed by Whop (a third-party provider). Your bank may display the amount converted into your currency — the invoice remains in euros.
- You pick the time yourself in the site’s calendar, and it is held while you pay. Once the payment arrives the appointment is confirmed and you get an email with the time in your own timezone, a calendar file, and a link to move or cancel it.
- Spots are limited each month and allocated in order — whoever pays first gets the slot.
03 Rescheduling & cancellation
- Free reschedule: if you tell me 24 hours before the appointment or earlier, we move it with no problem (once).
- Less than 24 hours, or a no-show: the slot counts as used — I clear my schedule for that time and wait for you.
- If something urgent happens on my side, or a technical problem is mine, we either reschedule or I refund you in full — your choice.
- Being more than 15 minutes late without notice counts as a no-show.
⚠️ Important: A no-show gets no refund and no make-up call — but that is not the same as the satisfaction guarantee below: if you do attend the call and feel you got nothing out of it, you get your money back.
04 Refund policy
Satisfaction guarantee: if we hold the call and you feel you didn’t leave with real value, email me within 7 days of the call at contact@faresbusiness.com and you get a full refund — no questions, no hassle.
- Before the call: if you cancel 24 hours or more before the appointment and don’t want to reschedule, you are refunded in full.
- Roadmap (€390): if we stop mid-way, you are refunded for the calls we have not held (pro-rata).
- No refund for: a no-show without notice, a cancellation under 24 hours, or a request arriving more than 7 days after the call.
- Refunds go back through the original payment method (Whop) and usually take 5 to 10 working days to appear in your account — that’s the bank’s timing, not mine.
✅ In short: Not happy = you get your money back. Didn’t show up = you lose the slot. I’m confident in what I deliver, which is why I can write this guarantee plainly.
05 What is NOT included
- No guarantee of results. I give you a plan and real experience — but the outcome depends on your country, your budget and your execution. The cases shown on the site are real cases, not a promise of the same result.
- Not legal, tax or accounting advice. I’m not a lawyer or an accountant. What I share is business information from experience — legal and tax decisions and obligations remain your responsibility, and where needed you should consult a licensed professional in your country.
- Not a done-for-you service. I don’t register the company for you, I don’t run your ads, and I don’t manage your stock.
- Not open-ended support after the call. If you want ongoing follow-up, that’s what the roadmap is for.
06 Your responsibilities
- Give accurate information about your project — if I have to guess, the plan gets less precise.
- Be on time, in a quiet place, with a stable connection.
- You are responsible for the decisions you take and for complying with the law in your country (taxes, registration, customs…).
- Don’t use the service for anything illegal.
07 Recording & confidentiality
- Do not record the call (audio or video) without asking my permission first.
- Everything you tell me about your project stays confidential: your numbers, your products and your suppliers are never shared with anyone.
- If I’d like to use your results as a case study on the site, I ask for your written permission first — and you can withdraw it at any time.
- Supplier names and contacts I give you are for you — don’t sell or redistribute them.
08 Intellectual property
The documents, templates and plans you receive are for your own use (or your company’s). They may not be sold, redistributed or republished — in whole or in part — without my written permission.
09 Communication & response times
- Official email: contact@faresbusiness.com — I usually reply within 48 hours on working days.
- I don’t answer social-media DMs one by one — email is the official channel.
- Technical questions about your project are answered on the call, not by email.
10 Data & privacy
When you fill the form or book, only what’s needed is collected: name, email, WhatsApp number, topic and message, and technically your IP address , device type and the page you came from.
- Why: to confirm the appointment, send confirmations or reminders, and understand where visitors come from.
- Emails: reminder and campaign emails include open and click tracking, so I know what arrives and gets read.
- Payment: I never see or store card details — all of that stays with Whop.
- Who it’s shared with: only the providers we use for the service (Whop for payment, Namecheap Private Email for email). The calendar and the appointments live on our own server — no third party.
- Your rights: you can ask for a copy of your data or its deletion — email me and it’s done.
- Data is never sold to anyone. Ever.
11 Changes to these terms
This page may be updated when the service or the prices change. The terms that apply to you are the ones in force when you paid. The last-updated date is shown above.